The cost isn't the typing. It's everything that follows.
A misread order becomes a wrong delivery. A wrong delivery becomes a credit. A credit becomes a phone call, and the phone call becomes a discount.
Meanwhile nobody can say with confidence what's in stock, what's on the truck, or what was actually delivered yesterday. When a customer disputes an order, you don't have the record to settle it.
This isn't a compliance problem — no retailer is forcing you to fix it. It's a margin problem, and it compounds with every account you add.
What OrderStream does
Every order, every channel, one queue
Every order captured the way it arrives — phone, text, email, fax, rep or portal — into one queue. Pricing and credit checked as the order lands, not after. A customer portal for the accounts that want to order themselves.
The middle, automated
Stock visibility across every location. Pick, pack and despatch driven from the order, so what leaves the dock matches what was ordered — and the invoice follows it automatically.
Clean data out — and what it tells you
A record of what was ordered, picked and delivered — so disputes end with evidence instead of a credit. And the same platform handles retail EDI when you're ready for it: winning a supermarket account later doesn't mean starting again.
One view of stock across every warehouse
“We couldn't have achieved such high levels of order processing efficiencies without OrderStream. It has made a significant impact to our supply chain efficiencies.”
Cathy, Procurement Manager, Ayam Australia
A. Clouet Australia (Ayam) ships from overseas into multiple warehouses across the country. Before OrderStream they had no visibility of stock in their own sites or at their 3PL, which made filling orders in full genuinely difficult. Now every order is filled from a live view of stock, wherever it sits.
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Multiple warehouses, one view
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30% YoY growth
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Since 1892
See it against your own order flow.
Every order arrives differently. None of them arrive in a system.
WHO WE WORK WITH
You supply hotels, restaurants, cafés, schools and aged care. Orders come by phone, text, email, fax and rep — and every one of them gets typed in by someone.